store policy

customer care

All orders are shipped during business days - holidays excluded. Please allow 1-3 days for processing before your order is shipped.

Due to the nature of the item - for sanitary and infection control purposes, there are no refunds or exchanges. Receiving damaged items are unlikely, however, should this event occur, we will be more than happy to replace it within 30 days of the date of purchase.

For damaged item(s), please contact us at info@eyeluvme.com and attach a clear picture.

Your safety and satisfaction is always our number one priority, especially, during this unique time as we face the COVID -19 pandemic. Please know that we are doing our very best in practicing safety measures guided by the CA Public Health and CDC when processing and preparing your order(s). Shipping time and replying to messages may be affected and is expected to take longer than usual. We thank you for your understanding and appreciate your continuous support.

On behalf of our CEO, and eyeLuvme team, we wish you and your family good health and safety!

 

For more info or inquiries you may contact us at info@eyeluvme.com and one of our team members will reply to you within 2-3 business days.

privacy & safety

eyeLuvme is dedicated to protecting the privacy of our customers and visitors. We will not release information about our customers to third parties except where it is part of providing a service to you.

 

Examples may be:

  • Arranging for a product to be sent to you

  • Carrying out credit and other security checks

  • Customer research and profiling, only when we have your permission

  • Third-Party vendors required to carry out their work for us; which may include, identifying and serving targeted advertisements or providing analytic services

 

eyeLuvme will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, however, we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the eyeLuvme website.

 

Cookies

Our website may use utilize technologies such as cookies. Cookies allow us to identify you when you visit our website by relating an anonymous identification number in the cookie.

 

The following will not be stored within one of our cookies:

  • Your name

  • Street address

  • Credit card number

 

Learning how you shop enables us to improve and personalize your shopping experience. We may use technologies such as cookies to provide you with superior online display advertising that may suit your interests.

Please note that accepting cookies through your web browser is your personal choice. You can set your browser to disable cookies. But, if you choose not to accept cookies, we may not be able to offer you the best online shopping experience.

We may use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. Moreover, they may use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is composed through a pixel tag, which is - industry standard technology used by most major web sites.

No personally identifiable information is collected or utilized in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this and to identify your choices about not having this anonymous information used by our third party service provider, please contact us.

 

 

Disclosures as To Google Analytics Features

Our Website also employs several applications that are available from Google, termed Google Analytics Advertising Features. These may include the following: Google Adwords / Retargeting, Google Analytics, Google Universal Analytics, Google Tag Manager, Doubleclick and the Google Sponsored Promotion service. These Advertising Features may work together with cookies and cookie technology in the manner described above. You may opt out of these advertising and/or opt out of Google Advertising Features specifically.

 

Social Media Widgets and Single Sign-On Services

Our website may use third party social media widgets such as buttons or similar mechanisms from Facebook, Twitter, Instagram, Pinterest, and/or YouTube. Such third party features may collect information about you, like your IP address and the page(s) you visit on the Site. They may also place cookies on your device. These social media widgets are either hosted by a third party or by our Site. Your interactions with those features are governed by the privacy policies of the third party social media networks that provide them.

wholesale inquiries

Please contact us at info@eyeluvme.com for any wholesale inquires.

payment methods

By purchasing, you accept the Terms of Service and acknowledge reading the Privacy Policy.

We offer safe and secure payment methods:

  • Any major credit/debit cards

  • PAYPAL

  • eyeLuvme gift card/lash cash (unexpired)

  • Apple pay and Venmo will be accepted soon

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